Salesforce Commerce Cloud delivers the speed, agility, innovation and superior economics required to master the new retail reality of constant and unpredictable change.

Salesforce Commerce Cloud users choose Fresh Relevance to:

  • Send recovery emails to call back abandoning customers within minutes
  • Personalize emails with real-time content such as product recommendations
  • Test and optimize
  • Use purchase complete emails and form abandonment
  • Use different recovery programs for different types of shoppers
  • Only pay for what’s needed with our flexible subscriptions

One platform to analyze customer data, personalize and optimize

Fresh Relevance offers you all the web and email marketing tools you ever wanted in one easy-to-use system. Thanks to our robust integration with  Salesforce Commerce Cloud, you can effortlessly use your shop data to build powerful personalization campaigns, fueled by real-time data insights.

Are you kicking off your first personalization initiative? Or are you a seasoned marketer looking to squeeze more revenue out of existing tactics? Fresh Relevance is great at delivering basic campaigns. And awesome at solving your specific challenges.

Performance Dashboard

Analyze

Harvest customer insight to drive orders and treat shoppers differently, whether they’re just browsing, one-time buyers or lapsed customers.

Personalize

Use behavioral targeting and advanced segmentation to achieve your unique goals, e.g. sell your high-margin items, turn new customers into repeat purchasers or increase CLV.

Optimize

Demonstrate the effectiveness of your initiatives, discover which tactics help you meet your KPIs and optimize marketing based on customer behavior.

Data at your fingertips

Data at your fingertips

Quickly and easily implement Fresh Relevance with just a few clicks. You can integrate Salesforce Commerce Cloud transactional and behavioral data with any other marketing platform and enrich your systems with the data you collect in Fresh Relevance.