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Grow AOV and foster customer loyalty by serving tailored eCommerce experiences across every touchpoint. Build and deploy sophisticated personalized experiences across email, web and SMS with a best-of-breed eCommerce personalization engine.
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Trusted by 300+ businesses, including
Welcome to the future of eCommerce personalization
Cutting edge features, seamless integrations with industry-leading platforms, and a drag-and-drop interface. What’s not to love!
personalized recommendations
Boost sales and AOV with compelling product recommendations
Our machine learning algorithms use real-time customer preferences, product catalog data, and shopper’s buying and browsing history to identify the most compelling product recommendations for your cross-channel dynamic content.
behavioral targeting
Convert more with behavioral triggers
Step it up with behavioral targeting based on your shopper’s preferences and activities. Begin with recommendations in your shopper’s preferred price range . Follow with cross-channel engagement using behavioral targeting segments such as high-spenders or lapsed purchasers.
personalized recommendations
Build with ease. Deploy with confidence with Fresh Relevance.
Design scalable personalization experiences with an easy-to-use drag and drop interface. Preview and fine tune your personalized content from the POV of your customer segment before they go live.
By the numbers
We help you make engaging customer experiences a reality. Our powerful AI-optimized eCommerce personalization solution saves you time, integrates with your tech stack, and delivers seamless customer experiences via your website, app, emails, SMS and paid social — all without waiting on IT.
in sales
in conversions
in AOV
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eCommercepersonalization built to increase engagement & accelerate results
- Triggered emails
- Product recommendations
- Onsite popovers
- Social proof
- Dynamic content
- Behavioral targeting
- and much more
Triggered emails
Convert more carts and recover abandoned sales with browse and cart abandonment messages that are customized for each shopper, e.g. based on cart value, carted brands or customer lifecycle stage.
Product recommendations
Use AI to tailor product recommendations to each customer and boost ecommerce revenue while meeting your individual business goals through effective cross-selling, up-selling and deep-selling.
Onsite popovers
Support your acquisition marketing with targeted popovers once a shopper lands on your online store to capture data or engage shoppers with targeted offers.
Social proof
Recreate the person-to-person experience with cross-channel UGC, product ratings and reviews, product scarcity and popularity messaging.
Dynamic content
Show the latest product information, including live prices and discounts, and never promote sold-out items. Increase urgency without resorting to discounting by counting down to delivery before a key date or offer expiry.
Behavioral targeting
Create segments as general or granular as you like, e.g. for lapsed shoppers, high-spenders, or customers interested in a certain brand or product category. Identify your best customers and give them the VIP experience they deserve by automatically displaying their preferred category, brand, color or size.
… and much more
Personalize every shopper’s experience across channels with geotargeting, optimization, customer data management, and search.
“We’ve seen more than 10xROI in the first few months of using Fresh Relevance.”
“We’ve seen more than 10xROI in the first few months of using Fresh Relevance.”
Janis Thomas, eCommerce & Marketing Director at Look Fabulous Forever
Customer-approved eCommerce personalization
Fresh Relevance has an unrivaled suite of personalization tools that allow you to orchestrate and automate revenue-generating experiences across the customer lifecycle. Choose a tech partner with unparalleled onboarding and support — one whose primary goal is your success and growth.
