Cross-channel personalization

Offer a seamless and relevant experience across channels.

Personalize experiences by launching the campaign across channels

Build bespoke omnichannel experiencesacrosswebsite,email,mobileapp,SMSandads with ease.

Improve the CX

Boost engagement

Increase sales

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Triggered emails

Create personalized, automated emails based on customer behavior that reduce shopping cart abandonment and consistently drive eCommerce revenue.

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Product recommendations

Display personalized recommendations that help each shopper discover products and content they’ll love while achieving your unique business objectives.

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Onsite popovers

Create branded, SEO-friendly onsite popovers that capture email and phone contact data, increase website conversions and combat bounce rates.

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Social proof

Give customers the confidence to select the product that is right for them and speed up the purchase decision with on-brand social proof.

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Behavioral targeting

Treat shoppers differently based on their actions and lifecycle stage with behavioral targeting.

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Optimization

Identify and deploy your best-performing content quickly for maximum ROI with auto-ending A/B testing and AI-driven optimization.

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… and much more

Personalize the customer experience with dynamic content, geotargeting, customer data management, and search.

Want to see how personalization can increase your KPIs?

“With Fresh Relevance it’s just a case of one person updating the dynamic slots once a month and then all the content is automatically updated throughoutouremailsandwebsite.

Janis Thomas, LookFabulousForever

“With Fresh Relevance it’s just a case of one person updating the dynamic slots once a month and then all the content is automatically updated throughoutouremailsandwebsite.

Janis Thomas, eCommerce & Marketing Director, Look Fabulous Forever

Personalize across a wide range of channels

Customize and coordinate the experience that is presented to each shopper within emails, SMS, onsite, app and ads.

Improve accuracy and save time with AI

Use AI to determine exactly the type of experience each customer will have when interacting with you across channels.

Collect & unify data from multiple sources

Collect and unify data from multiple sources across your tech stack, including your ESP, DMP, CRM, POS, APIs, ERP, app, eCommerce platform, and ratings and reviews platform.

Tailor the experience for each shoppers

Build bespoke omnichannel customer experiences based on personification or identity, behavioral, demographic and geographic criteria, as well as seasons and events.

Be in control with easy-to-use software

Prepare, review, test and schedule cross-channel campaigns in one intuitive user interface.

 

Find out how Fresh Relevance integrates with your tech stack